Picksmart Support
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+27 87 550 0997
Knowledge base
Field Service Cloud
Getting Started
20
Access / User Roles
How to edit a Job
Feedback Status Report
How to reset your password
How To Purchase Tokens
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Legal
1
FSCloud Privacy Policy & Terms of use
How To Videos
10
How to Log In Video
How to Reset Your Password Video
Navigating the Dashboard Video
How to Add a New Client Video
How to Add a New Vehicle Video
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FSC Mobile App
3
How to use the Field Service Cloud Mobile Application (Android)
Mobile Application Location Services (Android)
How to Access the Fogi Reports
FSC OMNI Integration
9
OMNI Stock Integration
How To Set Up OMNI Stock Module
Default Stock List
Stock Preferences
Stock Transaction Request
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Version Release Notes
9
SERV V3.14 Release Notes
SERV V3.15 Release Notes
SERV V3.15.2 Release Notes
SERV V4.1 Release notes - POPIA implementation
SERV V5.1 Release notes
View all 9
GPS Cloud
How To
1
How to setup a new device (TK102)
Locker Solutions
How to use Locker Solutions
1
Locker Solutions Introduction
Setup your Locker Solution Instance
2
Share Locker Preference
Initial Setup for Locker Solutions
My Invite Online
Account Registration and Login
2
How to Register
How to reset your password
Getting Started
34
How to customize your Website Theme
How to edit your Homepage
How to add gifts to your Gift Registry
How to add Snacks / Meal Servings to your Website
How to add a Venue to your Website
View all 34
I am a guest
6
How to find a Website Invitation Link
How to recommend a Song
How to RSVP for an Event
How to post a Message on the Website
How to enter a Pass Code
View all 6
Frequently Asked Questions
6
How does My Invite Online work?
How to change a Reservation/RSVP
What happens after my Event has taken place?
How to Delete my Website after Event
What will happen to my Website if I purchase a Package?
View all 6
Admin Queries
1
Creating A Blog Post
Version Release Notes
2
MIO V1.5 Release Notes
MIO V2.1 Release notes
My Wedding Online
Account Registration And Login
2
How to Register
How to reset your password
Getting started
46
How to create your Wedding Website
How to create a Save The Date
How to edit your Homepage
How to add gifts to your Gift Registry
How to add Snacks / Meal Servings to your Website
View all 46
I am a guest
6
How to find a wedding invitation website
How to recommend a song
How to rsvp for a wedding
How to post a message on the website
How to enter a Pass Code
View all 6
Frequently Asked Questions
6
How does it work?
How to change a reservation
What happens after my wedding
How to delete my website after my wedding
What will happen to my website if I purchase a package
View all 6
Version Release Notes
4
MWO V3.15 Release Notes
MWO V5.2.2 Release Notes
V5.2 Release Note
V5.2.1 Release Notes
Picksmart Internal
RenewIT - Support
2
How to Enroll Renewal Company
RenewIT Overview
iDocs Demo Date Reset / iBureau Test Responses
0
Processes and Automations
2
Workflow Subsystem
XPath Query Resources
Plan Pro
Short Term Insurance
2
Getting Started with Short Term Insurance
Known Issues and FAQ
i-DOCS Consumer Knowledge-base
Information
7
How to sign a Document on your Mobile Device.
Errors When Signing A Form-16 Digitally
Upload Supporting Documents From Mobile Device
How to change your browser to Chrome
Terms & Conditions
View all 7
i-DOCS User Knowledge-base
Credit Boost
0
Legasys
Version Release Notes
2
LAW V1.6.1 Release Notes
LAW V3.1 Release notes
The Court Pack Indices
2
1. Preferences and Court Pack Index Setup
2. The Instance Specific Court Index
Finwise
Task Manager (Workflow)
5
How to setup Task Manager on a branch
How to create a new Process
How to create a new Work Pool
How to create a new Task
How to use the Task Manager Dashboard
General How-To's
Forms
2
How to find a record that is not in a dropdown list
System status / downtime page
Lists
3
How to open records in a new tab.
Added a filter on sub-tabs with many records
Bulk Search Functionality
View
1
View the history of altered fields in a record
Password Reset
1
How to reset your password
Reporting Module
5
Dashboard Pages
My Exports
Report Definitions
Scheduled Reports
Report Templates
Privacy and client feedback
2
Picksmart Privacy Policy
Unsolicited Submissions Policy
CRM Module (Ticketing)
7
How to create Ticket Groups
How to create Ticket Agents
How to setup Ticket Preferences
How to setup Ticket SLAs
How to create a Contact
View all 7
Leads Module
9
How to create a Campaign Product
How to create a Campaign
How to create a Campaign Email Template
How to create a Campaign SMS Template
How to create a Lead Agent
View all 9
API and Webhooks
1
Setting up a webhook listener
Laminin
0
RenewIT
How to (Individual)
10
How to Register
How to Add a Vehicle
How to Start The Vehicle Licence Renewal Process
How to Upload an ID Document
Navigating the Tour Steppers
View all 10
How to (Companies)
4
How to Register a Company
How to create a user to access your company profile
How to create a Branch Profile
How to Start The Vehicle Licence Renewal Process
Company Policies
1
Terms and Conditions
How To - Renewal Company
0
Version Release Notes
15
RNEW V1.12.1
RNEW V1.12.2
RNEW V2.1
RNEW V2.1.2 Release Notes
RNEW V2.1.4 Release Notes
View all 15
iCollect
iCollect SDK
0
iCollect Instance Setup Instructions
1
1. Automatic Collections Overview
Doci
How to...
3
Document Recipient(s)
Document Field(s)
Recipient Requested Field(s)
General
Frequently Asked Questions
4
General Troubleshooting
How can I setup inbound calls?
How do I reset my Laminin password?
What do I need to access Laminin?