Step 9: Start the Vetting Process to Final Verification


DAILY CONTROL SHEET

  • Campus Administration must send DAILY excel control sheet to Regional Executive (by COB each day).
  • Regional Executive to consolidate information.
  • Regional Executive to send consolidated sheet to operations (Denice) by 10:00am the following day.

CONTROL SHEET CONSOLIDATION

  • Ops Admin (Denice) will verify  branch excel control sheet with system data.
  • Nadine will monitor and review


DOCUMENT VERIFICATION

  • The system sends linked documents to Head Office (HO) for checking and approval.
  • Open documentation
  • See that documents are correct

  • Click on tick box to drop down verification options

  • HO Admin selects students from online approval list and choose verified if correct.

DOCUMENT VERIFICATION - DISREGARDED

  • If document is not correct or clear it must be disregarded and the system sends notification to the branch.
  • DISREGARDED can be selected on the pop up drop down list.


VERIFICATION CHECK 

  • Documents not received - auto student SMS and reminders
  • Campus must follow up with student to complete outstanding documentation and re-quick capture, scan and submit again.

SYSTEM REPORT REVIEW

  • Nadine will review system report and monitor.
  • Denice will follow up with Regional Executives on disregarded documents
  • Reports can be found under "Reports Definitions" in the Menu.

  • An overview of the existing report definitions will appear.

  • New Reports can be created in the top right corner.

       

REJECTED APPLICATIONS

  • Rejects - SMS sent to student and recruiter, notifies branch and files pack.

CONFIRMATION CALL

  • Retention HO Call (recorded) confirming that student is unemployed, wants to study or NOT and verify.

VERIFICATION CHECK 2

  • Quality Assurer (Supervisor) checks previous employment ID or Name match and other personal information of the student.

QUALITY ASSURANCE

  • Operations Manager (Nadine) will sample check quality assure 20 students registration daily.

FINAL VERIFICATION

  • On final verification, system will automatically issue student number and allocate student to class (Branch can view).
  • Student will receive SMS with student number and confirmation of dates and branch.
  • Student Verification Complete.

STUDENT ATTACHMENT COMPLIANCE ASSURANCE

  • When students do not upload documentation on the new enrollment with vetting status, it is assumed they have cancelled the enrollment
  • If the student does not upload any documents in the next 90 days after having been enrolled, the enrollment will get a status of cancelled